[cisco-voip] SUB:Regd Unity call transfer issue

Peter Slow peter.slow at gmail.com
Wed Apr 21 12:12:14 EDT 2010


I know for a fact you are able to allow a transfer to an extension not
defined in unity connection, there is a checkbox + some forwarding
rules that will allow that.

Im not sure off the top of my head with regular unity.

On Wed, Apr 21, 2010 at 11:54 AM, venkata sashank
<reachsashank at gmail.com> wrote:
> Hi,
>
> I have a customer who has purchased unity for incoming call handling, and
> optional voicemail system for 100 users(He got 1000 users running currently
> on CUCM) . He doesnt want to integrate the system with his exchange or AD.
> So i installed AD and Exchange. Now in the call handler after the prompt if
> the user enters an extension and if that extension is not configured in the
> Exchange and in the Voicemail Subscriber i get an error message stating that
> the entry is not valid. i understood that the call handler is searching in
> the subscribers for transfering the call. Is there any way to poin the call
> handler to search in call manager and route the call.Is it possible with
> unity connection. Thanks in
> Advance.........................................................
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