[cisco-voip] SUB:Regd Unity call transfer issue

Cristobal Priego cristobalpriego at gmail.com
Wed Apr 21 14:37:55 EDT 2010


I don't think you can do that, unity gets the ext number from the  
subscriber extension field, if you don't have subscribers unity won't  
transfer the call an will play an error greeting

Sent from my iPhone

On Apr 21, 2010, at 8:54 AM, venkata sashank <reachsashank at gmail.com>  
wrote:

> Hi,
>
> I have a customer who has purchased unity for incoming call  
> handling, and optional voicemail system for 100 users(He got 1000  
> users running currently on CUCM) . He doesnt want to integrate the  
> system with his exchange or AD. So i installed AD and Exchange. Now  
> in the call handler after the prompt if the user enters an extension  
> and if that extension is not configured in the Exchange and in the  
> Voicemail Subscriber i get an error message stating that the entry  
> is not valid. i understood that the call handler is searching in the  
> subscribers for transfering the call. Is there any way to poin the  
> call handler to search in call manager and route the call.Is it  
> possible with unity connection. Thanks in  
> Advance.........................................................
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