[cisco-voip] Manager to multiple lines
george.hendrix at l-3com.com
george.hendrix at l-3com.com
Wed Apr 21 13:37:47 EDT 2010
I forgot to mention, I am currently running CCM 4.2(3). It doesn't have
the broadcast option. So until we upgrade, I guess it either has to be
a normal top down, etc option, or shared line.
Bill Hendrix
george.hendrix at l-3com.com
W: 813-281-3109 C: 813-205-0979
STRATIS Service Desk: 1-800-871-9983
From: Norton, Mike [mailto:mikenorton at pwsd76.ab.ca]
Sent: Wednesday, April 21, 2010 1:21 PM
To: Hendrix, George (Bill) @ STRATIS; cisco-voip at puck.nether.net
Subject: RE: Manager to multiple lines
Use a hunt group. Set the distribution algorithm on the line group to
"broadcast" so that when the manager dials the hunt pilot, all of the
line group members will ring simultaneously.
--
Mike Norton
I.T. Support
Peace Wapiti School Division No. 76
Helpdesk: 780-831-3080
Direct: 780-831-3076
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
george.hendrix at l-3com.com
Sent: April-21-10 11:04 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Manager to multiple lines
Hi everyone,
We have a requirement for a manager to be able to dial into a number
and when he does that it will ring on multiple desks at once. The only
ways I know to do this is either a shared line appearance, or a call
pickup group. I know that you can do a hunt group also, but I don't
think it will ring both lines at once. Is there any other way to
accomplish this?
Bill Hendrix
george.hendrix at l-3com.com
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