[cisco-voip] Manager to multiple lines

[Norton, Mike]

Really? I've never used 4.2, but I definitely made use of the broadcast algorithm back when I was on 4.1(3).

--
Mike Norton
I.T. Support
Peace Wapiti School Division No. 76
Helpdesk: 780-831-3080
Direct: 780-831-3076


From: george.hendrix at l-3com.com [mailto:george.hendrix at l-3com.com]
Sent: April-21-10 11:38 AM
To: Norton, Mike; cisco-voip at puck.nether.net
Subject: RE: Manager to multiple lines

I forgot to mention, I am currently running CCM 4.2(3).  It doesn't have the broadcast option.  So until we upgrade, I guess it either has to be a normal top down, etc option, or shared line.

Bill Hendrix
[cid:image001.jpg at 01CAE148.7075E570]
george.hendrix at l-3com.com<mailto:george.hendrix at l-3com.com>
W: 813-281-3109  C: 813-205-0979
STRATIS Service Desk: 1-800-871-9983

From: Norton, Mike [mailto:mikenorton at pwsd76.ab.ca]
Sent: Wednesday, April 21, 2010 1:21 PM
To: Hendrix, George (Bill) @ STRATIS; cisco-voip at puck.nether.net
Subject: RE: Manager to multiple lines

Use a hunt group. Set the distribution algorithm on the line group to "broadcast" so that when the manager dials the hunt pilot, all of the line group members will ring simultaneously.

--
Mike Norton
I.T. Support
Peace Wapiti School Division No. 76
Helpdesk: 780-831-3080
Direct: 780-831-3076



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of george.hendrix at l-3com.com
Sent: April-21-10 11:04 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Manager to multiple lines

Hi everyone,

  We have a requirement for a manager to be able to dial into a number and when he does that it will ring on multiple desks at once.  The only ways I know to do this is either a shared line appearance, or a call pickup group.  I know that you can do a hunt group also, but I don't think it will ring both lines at once.  Is there any other way to accomplish this?

Bill Hendrix

george.hendrix at l-3com.com<mailto:george.hendrix at l-3com.com>

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