[cisco-voip] Manager to multiple lines

[george.hendrix at l-3com.com]

Well, it helps if I look in the right place.  I found it.  I was looking
through the Cisco CCM help file and it stated broadcast wasn't
supported...but I see it now on the line group configuration.  Thanks.

 

Bill Hendrix

 

george.hendrix at l-3com.com 

 

From: Norton, Mike [mailto:mikenorton at pwsd76.ab.ca] 
Sent: Wednesday, April 21, 2010 1:48 PM
To: Hendrix, George (Bill) @ STRATIS; cisco-voip at puck.nether.net
Subject: RE: Manager to multiple lines

 

Really? I've never used 4.2, but I definitely made use of the broadcast
algorithm back when I was on 4.1(3).

 

-- 

Mike Norton

I.T. Support

Peace Wapiti School Division No. 76

Helpdesk: 780-831-3080

Direct: 780-831-3076

 

 

From: george.hendrix at l-3com.com [mailto:george.hendrix at l-3com.com] 
Sent: April-21-10 11:38 AM
To: Norton, Mike; cisco-voip at puck.nether.net
Subject: RE: Manager to multiple lines

 

I forgot to mention, I am currently running CCM 4.2(3).  It doesn't have
the broadcast option.  So until we upgrade, I guess it either has to be
a normal top down, etc option, or shared line.

 

Bill Hendrix

 

george.hendrix at l-3com.com

W: 813-281-3109  C: 813-205-0979

STRATIS Service Desk: 1-800-871-9983 

 

From: Norton, Mike [mailto:mikenorton at pwsd76.ab.ca] 
Sent: Wednesday, April 21, 2010 1:21 PM
To: Hendrix, George (Bill) @ STRATIS; cisco-voip at puck.nether.net
Subject: RE: Manager to multiple lines

 

Use a hunt group. Set the distribution algorithm on the line group to
"broadcast" so that when the manager dials the hunt pilot, all of the
line group members will ring simultaneously.

 

-- 

Mike Norton

I.T. Support

Peace Wapiti School Division No. 76

Helpdesk: 780-831-3080

Direct: 780-831-3076

 

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
george.hendrix at l-3com.com
Sent: April-21-10 11:04 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Manager to multiple lines

 

Hi everyone,

 

  We have a requirement for a manager to be able to dial into a number
and when he does that it will ring on multiple desks at once.  The only
ways I know to do this is either a shared line appearance, or a call
pickup group.  I know that you can do a hunt group also, but I don't
think it will ring both lines at once.  Is there any other way to
accomplish this?

 

Bill Hendrix

 

george.hendrix at l-3com.com 

 

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