[cisco-voip] SUB:Regd Unity call transfer issue

[venkata sashank]

Thanks for your valuble suggestion. Its a sales trick done by our sales
department ( Half knowledge Guys :-)  )  for making the customer to buy
Unity instead of unity connection. And as usual technical people has to
suffer :-(. Adding  the users as internet subscribers would work for me.
Though u have to add 800 users :-(. Let me try and see what exactly
happens.....

On Thu, Apr 22, 2010 at 8:50 AM, Erick B. <erickbee at gmail.com> wrote:

> You can also create a Call Handler that does function as Internet
> subscriber, I think the Call Handler is easier way to do this myself
> if you don't need the user to be listed in the directory, etc.
>
> You create call handler, call it like Transfer1234 or whatever...
>
> and set it up to transfer to extension, release to switch. Set
> greeting to blank and change the take message option to hang up or
> something else just in case for some reason the transfer fails so they
> don't go into leaving a voicemail somewhere.
>
>
> On Wed, Apr 21, 2010 at 6:06 PM, Pat Hayes <pat-cv at wcyv.com> wrote:
> > If you aren't integrating with an existing AD/Exchange, you really
> > should be using Unity Connection. Otherwise, you're just signing
> > yourself (or your customer) up for unnecessary complication and
> > maintenance. It has the added benefit, as Pete pointed out, of having
> > a check box to enable exactly what you are asking for. If you
> > absolutely have to go with regular Unity, there are two ways around
> > this:
> >
> > The easiest is using 'Caller System Transfer'. Basically, you
> > configure one of the caller input keys on your call handler to send to
> > 'Caller System Transfer', so after the caller dials that option, they
> > can free dial any extension (restricted by the Unity restriction table
> > as well as the port's CSS). The only drawback is that the caller can't
> > just dial the extension during your custom greeting, they have to dial
> > an extra button and go to a separate conversation.
> >
> > If you need to be able to dial directly from a call handler in Unity,
> > the extension has to belong to some sort of user. You can however
> > create "internet subscribers" in bulk (csv, etc) which are essentially
> > contact objects. You still have to maintain them, but at least it
> > doesn't eat up a license.
> >
> > -Pat
> >
> > On Wed, Apr 21, 2010 at 2:37 PM, Cristobal Priego
> > <cristobalpriego at gmail.com> wrote:
> >> I don't think you can do that, unity gets the ext number from the
> subscriber
> >> extension field, if you don't have subscribers unity won't transfer the
> call
> >> an will play an error greeting
> >>
> >> Sent from my iPhone
> >>
> >> On Apr 21, 2010, at 8:54 AM, venkata sashank <reachsashank at gmail.com>
> wrote:
> >>
> >>> Hi,
> >>>
> >>> I have a customer who has purchased unity for incoming call handling,
> and
> >>> optional voicemail system for 100 users(He got 1000 users running
> currently
> >>> on CUCM) . He doesnt want to integrate the system with his exchange or
> AD.
> >>> So i installed AD and Exchange. Now in the call handler after the
> prompt if
> >>> the user enters an extension and if that extension is not configured in
> the
> >>> Exchange and in the Voicemail Subscriber i get an error message stating
> that
> >>> the entry is not valid. i understood that the call handler is searching
> in
> >>> the subscribers for transfering the call. Is there any way to poin the
> call
> >>> handler to search in call manager and route the call.Is it possible
> with
> >>> unity connection. Thanks in
> >>> Advance.........................................................
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> >>
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