[cisco-voip] Cisco Mobile 8.0 for iPhone

[Mike King]

On that vein, there also appears to be:

http://itunes.apple.com/us/app/cisco-mobile-supervisor/id307029082?mt=8
>

*Cisco Mobile Supervisor (Only for Cisco Unified Contact Center Express
(Unified CCX) customer) is an extension to the Cisco Supervisor Desktop
(CSD) on a mobile device. Using this application, contact center supervisors
can receive real-time performance metrics on their iPhone3G and iPod touch
devices. This application allows supervisors to view color-coded indicators
of agent statistics and Contact Service Queue (CSQ) metrics. Accordingly,
supervisors can dynamically respond to changing situations from anywhere, as
long as they have network connectivity for their mobile device.*
*
Benefits:
The Cisco Mobile Supervisor application allows supervisors the following
benefits:
1. To change agents state from their mobile device.
2. To remain connected to the contact center and monitor teams from their
mobile devices.
3. To view the following subset of CSD reports on their mobile devices:
- A list of CSQs belonging to a selected team
- The Voice CSQ Summary report for a selected CSQ
- The list of agents (along with their states) belonging to the selected CSQ
- The list of agents (along with their states) belonging to a selected team*
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