[cisco-voip] Can't Update User on Call Manager

Tue Apr 27 19:33:57 EDT 2010

Ensure you have configured CTI route point DN in call manager & same added to ip ivr application user in ccm

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jim Reed
Sent: Wednesday, April 28, 2010 3:02 AM
To: cisco-voip voyp list
Subject: [cisco-voip] Can't Update User on Call Manager

Trying to add a new jtapi trigger in IPCC Express Enhanced 4.x.  Getting a
message that says Could not update the user on Call Manager.  Does this
imply that I am incorrectly logged into IPCC Administration or is there a
more sinister reason I am getting this message?

Thank You...
-- 
Jim Reed
Manager of Technical Services
Swift Communications, Inc.
970-384-9141 (Direct)
775-772-7666 (Cell)

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