[cisco-voip] did not detect ATA drive - CUCM 8.0(2c) install

Ryan Ratliff rratliff at cisco.com
Mon Aug 2 16:09:43 EDT 2010


Check the stats for the 7815-I2-ECS1 vs the IPC1.  The server sold for use with Unity is actually different than the one for CUCM.  Right off the bat I can tell you that server should only have a single 80Gb drive.

You may be able to get away with pulling one of the drives and disabling the raid.

-Ryan

On Aug 2, 2010, at 3:43 PM, Brian Schultz wrote:

I'm trying to install CUCM 8.0(2c) media on a MCS-7815-I2 server.  When the installation begins, I get a "did not detect ATA drive, failed media type check" error and am forced to abort the install.  When I go to the RAID settings, I see my dual 250GB drives set up in a RAID1 configuration.  Both SATA drives also show up during the initial power-on so I know they are present.  I know my media is good as I was able to install from this media on a vmware lab box.  The MCS-7815-I2 server previously had Unity installed on it and is on the supported platforms list. 
 
Anyone know what I'm overlooking here?
 
Thanks,
Brian
 
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