[cisco-voip] did not detect ATA drive - CUCM 8.0(2c) install

[Brian Schultz]

Tried with a single drive, same thing.  The model actually says
MCS-7815-I2-UC1.  The supported platforms list just says MCS-7825-I2 is
supported with minimum 2GB RAM and 80GB hard drive minimum.  I've tried the
hard drive(s) in all different bays too, no difference.  Also having the
exact same issue if I try 7.0 media.

My understanding of the characters after the server model part number just
indicate which software is preinstalled on the server.  For example, the
IPC1 comes with the CUCM software and typically preinstalled.  I could be
way off here though.  The UC1 would indicate it came with Unity Connection
software.  Not quite sure where the 250GB hard drives came from as the data
sheet says 80GB drives.

Brian

On Mon, Aug 2, 2010 at 3:09 PM, Ryan Ratliff <rratliff at cisco.com> wrote:

> Check the stats for the 7815-I2-ECS1 vs the IPC1.  The server sold for use
> with Unity is actually different than the one for CUCM.  Right off the bat I
> can tell you that server should only have a single 80Gb drive.
>
> You may be able to get away with pulling one of the drives and disabling
> the raid.
>
>  -Ryan
>
>   On Aug 2, 2010, at 3:43 PM, Brian Schultz wrote:
>
> I'm trying to install CUCM 8.0(2c) media on a MCS-7815-I2 server.  When the
> installation begins, I get a "did not detect ATA drive, failed media type
> check" error and am forced to abort the install.  When I go to the RAID
> settings, I see my dual 250GB drives set up in a RAID1 configuration.  Both
> SATA drives also show up during the initial power-on so I know they are
> present.  I know my media is good as I was able to install from this media
> on a vmware lab box.  The MCS-7815-I2 server previously had Unity installed
> on it and is on the supported platforms list.
>
> Anyone know what I'm overlooking here?
>
> Thanks,
> Brian
>
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