[cisco-voip] Remove "Forward" from call display

Norton, Mike mikenorton at pwsd76.ab.ca
Mon Aug 9 17:07:56 EDT 2010


Is there a way to make the phone display not show "Forward" when an incoming call has been forwarded from somewhere else? On the 7940, it just said "Fwd" which was tolerable, but on the 7941 and 7942 it says the whole word "Forward" which uses up way too much of the screen real estate. See what I mean: http://imgur.com/dnXAC.jpg

Alternatively, if there is no phone setting for the display of Forward, is there a way to block it at the gateway/CUCM? Most of my remote sites cannot have their main numbers ported to our PRIs (due to being on different COs in different municipalities), so they have a POTS number which the telco call-forwards to a "secret" DID on my PRI at HQ. The callee has no need to know about the call forwarding. When the call comes in the PRI, it comes into the gateway with "Original Called Number i = 'A', 0x000F81" in the setup messages, which appears to be what triggers the phone to display Forward. Gateway is MGCP.

--
Mike Norton
I.T. Support
Peace Wapiti School Division No. 76
Helpdesk: 780-831-3080
Direct: 780-831-3076

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