[cisco-voip] Remove "Forward" from call display

[Wes Sisk]

Thanks for the screen shot, very helpful.

I am not aware of any way to change Forward -> Fwd.

You may be able to affect what is displayed when a call is forwarded. 2 
possibilities come to mind:
1. Disable redirecting number delivery on the gateway configuration page 
in CM.  CM may ignore the extra call information from the gateway.
2. On the line configuration page you can select what information to 
display in case of a forward. modify those parameters.


/Wes

On Monday, August 09, 2010 5:07:56 PM, Norton, Mike 
<mikenorton at pwsd76.ab.ca> wrote:
>
> Is there a way to make the phone display not show "Forward" when an 
> incoming call has been forwarded from somewhere else? On the 7940, it 
> just said "Fwd" which was tolerable, but on the 7941 and 7942 it says 
> the whole word "Forward" which uses up way too much of the screen real 
> estate. See what I mean: http://imgur.com/dnXAC.jpg
>
>  
>
> Alternatively, if there is no phone setting for the display of 
> Forward, is there a way to block it at the gateway/CUCM? Most of my 
> remote sites cannot have their main numbers ported to our PRIs (due to 
> being on different COs in different municipalities), so they have a 
> POTS number which the telco call-forwards to a "secret" DID on my PRI 
> at HQ. The callee has no need to know about the call forwarding. When 
> the call comes in the PRI, it comes into the gateway with "Original 
> Called Number i = 'A', 0x000F81" in the setup messages, which appears 
> to be what triggers the phone to display Forward. Gateway is MGCP.
>
>  
>
> -- 
>
> Mike Norton
>
> I.T. Support
>
> Peace Wapiti School Division No. 76
>
> Helpdesk: 780-831-3080
>
> Direct: 780-831-3076
>
>  
>
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>
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