[cisco-voip] UCCX 2 second delay step

[Nate VanMaren]

Because users get freaked out when calls are answered too quickly.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Kevin Damisch
Sent: Tuesday, August 10, 2010 2:03 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCX 2 second delay step

As a best practice, I have seen the 2 second delay step added before the Accept step, and I have also seen it added after the Accept step instead.  Does it matter where it goes?  And why?

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