[cisco-voip] UCON Call Handler

[Scott Voll]

yes, but the phone will still ring.  or did I miss that the CH will front
the call?

Scott

On Tue, Aug 10, 2010 at 4:11 PM, Mac GroupStudy <mac.groupstudy at gmail.com>wrote:

> It has been a while but can't you just create a weekday schedule for 8-5
> (or whatever the days and times are) and have that handler answer between
> those hours (based on the schedule being applied to it) and have a closed
> greeting the other hours?
>
> Mac
>
>
> On Tue, Aug 10, 2010 at 10:23 AM, Scott Voll <svoll.voip at gmail.com> wrote:
>
>> the Please wait while I transfer your call is a check box on the transfer
>> rule for the greeting.
>>
>> As for the time stuff...... I don't see how to do it in UC.  Might be
>> there and I'm just missing it.
>>
>> you could always do Time of day routing in CM and translate it to a
>> different extension for night time service.
>>
>> As with Cisco.... there's always multiple ways to skin the cat.
>>
>> YMMV
>>
>> Scott
>>
>> On Tue, Aug 10, 2010 at 6:39 AM, <jobe at gates-tribe.com> wrote:
>>
>>> I've done this in the past but can't remember the trick.  I want to have
>>> the call come into the operator between say 8-5 after 5 it should play a
>>> closed message and not ring the phone.  So I was trying to setup a Call
>>> Handler and have it do a transfer to the operator if it's between 8-5 and I
>>> can't get it to work.  I thought you just setup the Transfer Rules.  I also
>>> don't want it to play "Wait while I transfer your call" and I don't remember
>>> how to get rid of that either.
>>>
>>> Any ideas would be appreciated.
>>>
>>>
>>> Thanks,
>>> Jobe
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100810/d8f2b753/attachment.html>