[cisco-voip] Transcoder Issue

[Dennis Heim]

Not that this helps you but MoH across G.729 links general sounds like crap.

Dennis Heim
Network Voice Engineer
CDW  Advanced Technology Services
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim
Sent: Friday, August 13, 2010 10:53 AM
To: cisco voip
Subject: [cisco-voip] Transcoder Issue

I'm working on an issue that is puzzling me.  Have you ever heard of Transcoders that will just not work?  I have setup inter-cluster trunks that go between call centers that serve as overflow for call centers.  Codec between call centers is G.729.  All UCCX machines are setup for G.711.  After one of my locations overflows to the other, they can hear prompts on the UCCX machine but not MOH when the call is queued.  I've triple checked my configs with the transcoders and I never see any calls being transcoded on my voicegateway.  I have the exact same setup at another site with no issues.

Any ideas?

Thanks,

Tim
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