[cisco-voip] OT: Installation cost

[Dennis Heim]

A lot of it depends on the knowledge of your staff and eagerness to take ownership of the project. Who is placing phones, who is doing the analog cross-connects? Those two can eat up a ton of hours. If you take ownership of those you can reduce the total install costs by decent amount. Make sure you pay attention to training, lack of training will create a helpdesk headache. If you are able to own and lead the end-station reviews that can save a lot of time and money.

Do you manage your NEC PBX today?

Dennis Heim
Network Voice Engineer
CDW  Advanced Technology Services
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Saskin
Sent: Tuesday, August 17, 2010 7:34 PM
To: Kim Casserly
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] OT: Installation cost

High-level rule of thumb - 30-40% of the hardware price for "all-in" professional services, including project management, deployment services, end-user training, UAT, administrator training & handoff, and post-migration support for first few days in service post-cutover.

Matthew Saskin
msaskin at gmail.com<mailto:msaskin at gmail.com>
203-253-9571


On Tue, Aug 17, 2010 at 5:21 PM, Kim Casserly <solarwinds321 at yahoo.com<mailto:solarwinds321 at yahoo.com>> wrote:
I know this is a very generic question, but does anyone have a ballpark range
(or percentage of HW cost) of installation costs for a VoIP install? We are
definitely going to bid out the project, but if installation services are over
"X" amount, we have to jump through some additional hoops. We have a rough
estimate of what the cost will be for the hardware based upon our usual discount
off list.

The project would essentially consist of:

Phase 1 - VoIP core and Pilot:

Installation / configuration of CUCM (Qty 4: 1 pub, 3 subs)
Installation, configuration, integration of Unity Connections
Installation of Presence
Setup UCCX (~300 agents)
Integration of Office Communicator through CUCI-MOC
Integration with existing NEC IMX PBX
Configuration of four ISR G2 VGs
Installation of ~300 phones (in pilot)
Installation, configuration of Emergency Responder
Initial setup and testing of VG224s


Phase 2 - Remaining campus cutover

~3500 phones
Phased cut-over based upon building (non-contiguous dial plan in buildings)
~1000 analog lines (terminated in four different locations) with use of VG224s


This would be a single-site deployment, with a fairly homogeneous feature-set
across phones (except for a few small groups requiring ACD & intercoms).


Thanks in advance for taking the time to respond. Hopefully, the OT post doesn't
offend anyone :-)

Take care.

-K




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