[cisco-voip] Call transfer from Unity Connections to extension on CME

Mike Olivere mikeeo at msn.com
Fri Aug 20 22:43:54 EDT 2010


Found it..in the call handler  "Allow Transfers to Numbers Not Associated with Users or Call Handlers" needed to be checked and then the default system transfer needed to be updated to allow transfers to 33XX.
-----Original Message-----
From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Friday, August 20, 2010 10:40 PM
To: Mike Olivere
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Call transfer from Unity Connections to extension on CME

You should be able to test this by assigning a phone/DN on your  
callmanager the same device/line css assigned to the voice mail port  
and trying again.
…
Don't look at me, my iPod maid that spilling mistake.

On 2010-08-20, at 10:36 PM, "Mike Olivere" <mikeeo at msn.com> wrote:

>
> I can dial from any CUCM phone to a CME phone and vice versa. The  
> partition that the CME gateway resides is in the voicemail CSS.
>
> -----Original Message-----
> From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
> Sent: Friday, August 20, 2010 10:29 PM
> To: Mike Olivere
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Call transfer from Unity Connections to  
> extension on CME
>
> The partition holding the route patterns which send calls over that
> gateway is what is needed.
>
> Have you tried the DNA?
>
>> Don't look at me, my iPod maid that spilling mistake.
>
> On 2010-08-20, at 10:26 PM, "Mike Olivere" <mikeeo at msn.com> wrote:
>
>> Lelio,
>>
>> I can dial between CUCM and CME with no issues, but some reason I
>> can't transfer out of Unity CXN to CME. The CME gateway partition is
>> in the voicemail CSS.
>>
>> Thanks,
>> Mike
>>
>> -----Original Message-----
>> From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
>> Sent: Friday, August 20, 2010 9:12 PM
>> To: Mike Olivere
>> Cc: cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] Call transfer from Unity Connections to
>> extension on CME
>>
>> From what I recall, MWIs are sent over the integration ports for a
>> particular telephone system, calls themselves are sent out any
>> available ports (I believe on order of creation?)
>>
>> There are trunk configuration options but I was told those don't  
>> help.
>>
>> That being said, you'll need both route patterns on CCM and dial  
>> peers
>> on CME to send calls to either system.
>>
>> If you can send off a quick (ASCII) diagram, we can offer more.
>>
>> I'll also try to drudge up the TAC case which I opened to understand
>> trunks.
>>
>>
>>>> Don't look at me, my iPod maid that spilling mistake.
>>
>> On 2010-08-20, at 8:57 PM, "Mike Olivere" <mikeeo at msn.com> wrote:
>>
>>> Hey all, I have an issue where DIDs come in on a PRI to CUCM, but
>>> reside on a CME via an H323 gateway. When the Unity connections AA
>>> answers and the user dials an extension on a CME phone I get
>>> “don’t recognize that number”.
>>>
>>>
>>>
>>> How do I tell Unity that extensions that start with 33XX should be
>>> sent back to call manager? Routing rule? CoS?
>>>
>>>
>>>
>>> Thanks,
>>>
>>> Mike
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>




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