[cisco-voip] Sharing Personal Address Book

[Oddiraju, Kiran @ London SMC]

Hello group,

We are currently running CUCM 7.0.2 and 7960/7970 series IP Phones. We use EM for users to login to phones. I have created a generic user on CUCM and subscribed to personal address book feature. I have created some entries in the PAB thru CCM user page and I can see these entries on the phone.

Now my question is, how do I share this PAB with other users? I have tried to access the PAB using the generic account but it gives me an error saying “Please use EM userid and PIN”

1-login as user1 EM account --> successful
2-login as user2 PAB while user1 is still logged in with his EM account --> gives me the above error.

Any ideas?

Many thanks,

Kiran

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