[cisco-voip] Sharing Personal Address Book

[Wes Sisk]

PAB integration with EM attempts to use the EM user to access PAB.  This 
is for seamless user experience.

In windows versions of CM it was possible to define a custom username 
and password for the PAB service so you could create a single phone 
service with user and pass defined and then subscribe multiple users.  
This is no longer possible in CM5.x and beyond.  This is captured in 
feature request
CSCtd13802    Need an option to create Global Address Book

Please work with your Cisco account team to request this feature.

/Wes

Oddiraju, Kiran @ London SMC wrote:
>
> Hello group,
>
>  
>
> We are currently running CUCM 7.0.2 and 7960/7970 series IP Phones. We 
> use EM for users to login to phones. I have created a generic user on 
> CUCM and subscribed to personal address book feature. I have created 
> some entries in the PAB thru CCM user page and I can see these entries 
> on the phone.
>
>  
>
> Now my question is, how do I share this PAB with other users? I have 
> tried to access the PAB using the generic account but it gives me an 
> error saying “Please use EM userid and PIN”
>
>  
>
> 1-login as user1 EM account à successful
>
> 2-login as user2 PAB while user1 is still logged in with his EM 
> account à gives me the above error.
>
>  
>
> Any ideas?
>
>  
>
> Many thanks,
>
>  
>
> Kiran
>
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