[cisco-voip] Installing Cisco Unity Express on SRE-700...

[Lelio Fulgenzi]

I had a 48port service module that I recall was acting up. I had to go  
in and make a boot register change in order to get it up and running.  
I'll look tonite or tomorrow and see what I can find.

…
Don't look at me, my iPod maid that spilling mistake.

On 2010-08-24, at 6:08 PM, Jonathan Charles <jonvoip at gmail.com> wrote:

> So, anyone done this yet?
>
> So, from the device, I try to install CUE 8.0.2:
>
> service-module sm 1/0 install url ftp://cisco:cisco123@10.50.2.108/cue-vm-k9.sme.8.0.2.pkg
> Proceed with installation? [no]: y
>
> *Aug 24 22:04:38.547: %SM_INSTALL-6-INST_RSRC_GET: Getting resource  
> information from SM1/0.
>
> Then, after a minute or two:
>
> *Aug 24 22:03:41.639: %SM_INSTALL-3-INST_NORESP: SM1/0 SW  
> installation failed module not responding
>
> On the service module (telnet to device, session to SRE-700), all I  
> see is:
>
>
> Initializing memory. Please wait...
>
> Initializing memory. Please wait...
>
>
> It makes no attempt to FTP the file....
>
> During the attempt the status says:
>
> ROUTER# service-module sm 1/0 status
> Service Module is Cisco SM1/0
> Service Module supports session via TTY line 67
> Service Module is trying to recover from error
> Service Module heartbeat-reset is enabled
> Service Module is in fail open
> Service Module status is not available
> Install of ftp://*****:*****@10.50.2.108/cue-vm-k9.sme.8.0.2.pkg in  
> progress
> Install status : Install started
>
> After it fails, I get:
>
> ROUTER#service-module sm 1/0 status
> Service Module is Cisco SM1/0
> Service Module supports session via TTY line 67
> Service Module is trying to recover from error
> Service Module heartbeat-reset is enabled
> Service Module is in fail open
> Service Module status is not available
> No install/uninstall in progress
>
>
> This module is brand new... in a Cisco 2911 running 15.1(2T)
>
>
> Any ideas?
>
>
>
>
> Jonathan
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