[cisco-voip] Installing Cisco Unity Express on SRE-700...

[Jonathan Charles]

And by that, I mean, yay... it is so cool when you bang on something for
hours... and convince yourself it is your own doing...

On Tue, Aug 24, 2010 at 7:56 PM, Jonathan Charles <jonvoip at gmail.com> wrote:

> Bastards.
>
>
> On Tue, Aug 24, 2010 at 6:01 PM, Steve Sarrick <ssarrick at drsllc.net>wrote:
>
>>  I ran into the same issue and TAC sent me a new module.  The new one
>> came up with no issues.
>>
>>
>>
>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Jonathan Charles
>> *Sent:* Tuesday, August 24, 2010 6:08 PM
>> *To:* cisco-voip at puck.nether.net
>> *Subject:* [cisco-voip] Installing Cisco Unity Express on SRE-700...
>>
>>
>>
>> So, anyone done this yet?
>>
>>
>>
>> So, from the device, I try to install CUE 8.0.2:
>>
>>
>>
>> service-module sm 1/0 install url
>> ftp://cisco:cisco123@10.50.2.108/cue-vm-k9.sme.8.0.2.pkg
>>
>> Proceed with installation? [no]: y
>>
>>
>>
>> *Aug 24 22:04:38.547: %SM_INSTALL-6-INST_RSRC_GET: Getting resource
>> information from SM1/0.
>>
>>
>>
>> Then, after a minute or two:
>>
>>
>>
>> *Aug 24 22:03:41.639: %SM_INSTALL-3-INST_NORESP: SM1/0 SW installation
>> failed module not responding
>>
>>
>>
>> On the service module (telnet to device, session to SRE-700), all I see
>> is:
>>
>>
>>
>>
>>
>> Initializing memory. Please wait...
>>
>>
>>
>> Initializing memory. Please wait...
>>
>>
>>
>>
>>
>> It makes no attempt to FTP the file....
>>
>>
>>
>> During the attempt the status says:
>>
>>
>>
>> ROUTER# service-module sm 1/0 status
>>
>> Service Module is Cisco SM1/0
>>
>> Service Module supports session via TTY line 67
>>
>> Service Module is trying to recover from error
>>
>> Service Module heartbeat-reset is enabled
>>
>> Service Module is in fail open
>>
>> Service Module status is not available
>>
>> Install of ftp://*****:*****@10.50.2.108/cue-vm-k9.sme.8.0.2.pkg in
>> progress
>>
>> Install status : Install started
>>
>>
>>
>> After it fails, I get:
>>
>>
>>
>> ROUTER#service-module sm 1/0 status
>>
>> Service Module is Cisco SM1/0
>>
>> Service Module supports session via TTY line 67
>>
>> Service Module is trying to recover from error
>>
>> Service Module heartbeat-reset is enabled
>>
>> Service Module is in fail open
>>
>> Service Module status is not available
>>
>> No install/uninstall in progress
>>
>>
>>
>>
>>
>> This module is brand new... in a Cisco 2911 running 15.1(2T)
>>
>>
>>
>>
>>
>> Any ideas?
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Jonathan
>>
>
>
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