[cisco-voip] Installing Cisco Unity Express on SRE-700...

[Jonathan Charles]

Bastards.

On Tue, Aug 24, 2010 at 6:01 PM, Steve Sarrick <ssarrick at drsllc.net> wrote:

>  I ran into the same issue and TAC sent me a new module.  The new one came
> up with no issues.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Jonathan Charles
> *Sent:* Tuesday, August 24, 2010 6:08 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Installing Cisco Unity Express on SRE-700...
>
>
>
> So, anyone done this yet?
>
>
>
> So, from the device, I try to install CUE 8.0.2:
>
>
>
> service-module sm 1/0 install url
> ftp://cisco:cisco123@10.50.2.108/cue-vm-k9.sme.8.0.2.pkg
>
> Proceed with installation? [no]: y
>
>
>
> *Aug 24 22:04:38.547: %SM_INSTALL-6-INST_RSRC_GET: Getting resource
> information from SM1/0.
>
>
>
> Then, after a minute or two:
>
>
>
> *Aug 24 22:03:41.639: %SM_INSTALL-3-INST_NORESP: SM1/0 SW installation
> failed module not responding
>
>
>
> On the service module (telnet to device, session to SRE-700), all I see is:
>
>
>
>
>
> Initializing memory. Please wait...
>
>
>
> Initializing memory. Please wait...
>
>
>
>
>
> It makes no attempt to FTP the file....
>
>
>
> During the attempt the status says:
>
>
>
> ROUTER# service-module sm 1/0 status
>
> Service Module is Cisco SM1/0
>
> Service Module supports session via TTY line 67
>
> Service Module is trying to recover from error
>
> Service Module heartbeat-reset is enabled
>
> Service Module is in fail open
>
> Service Module status is not available
>
> Install of ftp://*****:*****@10.50.2.108/cue-vm-k9.sme.8.0.2.pkg in
> progress
>
> Install status : Install started
>
>
>
> After it fails, I get:
>
>
>
> ROUTER#service-module sm 1/0 status
>
> Service Module is Cisco SM1/0
>
> Service Module supports session via TTY line 67
>
> Service Module is trying to recover from error
>
> Service Module heartbeat-reset is enabled
>
> Service Module is in fail open
>
> Service Module status is not available
>
> No install/uninstall in progress
>
>
>
>
>
> This module is brand new... in a Cisco 2911 running 15.1(2T)
>
>
>
>
>
> Any ideas?
>
>
>
>
>
>
>
>
>
> Jonathan
>
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