[cisco-voip] CUCMBE 8 Account Lockout

James Key JKey at jackhenry.com
Tue Dec 7 18:01:25 EST 2010


Look in CUCM under end user for the specific user and edit credentials -> locked by administrator.

James Key


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of mark bunch
Sent: Tuesday, December 07, 2010 3:50 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CUCMBE 8 Account Lockout

I have a strange issue on my Unity Connection in a CUCMBE 8 environment.
My client says my voicemail is locked (not wrong credentials) but I cant find anywhere, where I can unlock it. The manage password section is greyed out and you cannot configure security policies, as it is Business Edition.

Any idea where I can unlock that voicemail account?
Thanks
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