[cisco-voip] CUCMBE 8 Account Lockout

[mark.f.bunch]

Is there any way that you know to enable Password Settings within Unity Connection section of BE, as currently it is greyed out? 

Kind Regards,
Mark

On 08/12/2010, at 10:01 AM, James Key <JKey at jackhenry.com> wrote:

> Look in CUCM under end user for the specific user and edit credentials -> locked by administrator.
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> James Key
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> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of mark bunch
> Sent: Tuesday, December 07, 2010 3:50 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] CUCMBE 8 Account Lockout
> 
>  
> 
> I have a strange issue on my Unity Connection in a CUCMBE 8 environment.
> My client says my voicemail is locked (not wrong credentials) but I cant find anywhere, where I can unlock it. The manage password section is greyed out and you cannot configure security policies, as it is Business Edition.
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> Any idea where I can unlock that voicemail account?
> 
> Thanks
> 
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