[cisco-voip] End User log on failed after imported from LDAP to CUCM

[Ahmed Elnagar]

Check that the user you have used to sync/auth with LDAP is still
working "this user should have credentials to never expires"

Add a random user on LDAP and make sure that it got replicate to CUCM
tom make sure that replication is working normally.

 

Best Regards,

Ahmed Elnagar | CCIE#24697 Voice

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of ccieid1ot
Sent: Thursday, December 23, 2010 9:09 PM
To: Buchanan, James
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] End User log on failed after imported from
LDAP to CUCM

 

Hi, they have both ccm admin phone n user along with end user group
assigned.  They were able to log on before.

On Dec 23, 2010 1:07 PM, "Buchanan, James" <jbuchanan at presidio.com>
wrote:
> They might not be in the Standard CCM End Users group.
> 
> James Buchanan | Technology Manager, UC | South Region | Presidio
Networked Solutions
> 12 Cadillac Dr, Suite 130, Brentwood, TN 37027 |
jbuchanan at presidio.com<mailto:jbuchanan at ctiusa.com>
> D: 615-866-5729 | F: 615-866-5781 |
www.presidio.com<http://www.presidio.com/>
> CCIE #25863, Voice
> 
> 
> From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of ccieid1ot
> Sent: Thursday, December 23, 2010 1:04 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] End User log on failed after imported from LDAP
to CUCM
> 
> Hi,
> 
> I have a situation where the log on failed after the customer imported
the users from LDAP to CUCM. What could be the cause?

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