[cisco-voip] how to differentiate webdialer calls from (manual) phone calls
Haas, Neal
nhaas at co.fresno.ca.us
Mon Dec 27 12:41:24 EST 2010
Is there a way in the web dialer to prefix a specific digit to dialed number? if not no, CDR is CDR, but you might will be able to tell which phone is dialing out.......
Neal
________________________________
From: cisco-voip-bounces at puck.nether.net [cisco-voip-bounces at puck.nether.net] On Behalf Of redsnapper [redsnapper at gmail.com]
Sent: Monday, December 27, 2010 1:47 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] how to differentiate webdialer calls from (manual) phone calls
Hi,
We're using web dialer service to provide click-to-call functionality for multiple users.
Since essentially "manually dialed" and "web-dialed" calls are the same apart from the call initiation, they should look similar on CDR table. My question is, is there a way to differentiate calls these calls from manual calls dialed (physically on the phone) by a user? (we need it for being able to report webdial usage) I believe CDR details won't have any indicator for webdial, is there any way to do that?
Thanks,
Baris.
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