[cisco-voip] how to differentiate webdialer calls from (manual) phone calls

[Mike Lydick]

Perhaps use the Application Dial Rules to prefix a steering code, then use a
transformation on the Gateway (in CM) or a translation rule in gw to remove.

Best Regards,

Mike Lydick




On Mon, Dec 27, 2010 at 12:41 PM, Haas, Neal <nhaas at co.fresno.ca.us> wrote:

> Is there a way in the web dialer to prefix a specific digit to dialed
> number? if not no, CDR is CDR, but you might will be able to tell which
> phone is dialing out.......
>
> Neal
> ________________________________
> From: cisco-voip-bounces at puck.nether.net [
> cisco-voip-bounces at puck.nether.net] On Behalf Of redsnapper [
> redsnapper at gmail.com]
> Sent: Monday, December 27, 2010 1:47 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] how to differentiate webdialer calls from (manual)
> phone calls
>
> Hi,
>
> We're using web dialer service to provide click-to-call functionality for
> multiple users.
> Since essentially "manually dialed" and "web-dialed" calls are the same
> apart from the call initiation, they should look similar on CDR table. My
> question is, is there a way to differentiate calls these calls from manual
> calls dialed (physically on the phone) by a user? (we need it for being able
> to report webdial usage) I believe CDR details won't have any indicator for
> webdial, is there any way to do that?
>
> Thanks,
>
> Baris.
>
>
>
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