[cisco-voip] how to differentiate webdialer calls from (manual) phone calls

[Wes Sisk]

I do not know of any way to differentiate the calls in CDR.  But, does 
it have to be in CDR?

If you are only looking to assess web dialer usage then you can use 
traces for webdialer or the http audit logs.

HTTP audit logs are descibed in the Release-note of
CSCsj01819    need http auditing equivalent to windows train

/Wes


redsnapper wrote:
> Hi,
>  
> We're using web dialer service to provide click-to-call functionality 
> for multiple users.
> Since essentially "manually dialed" and "web-dialed" calls are the 
> same apart from the call initiation, they should look similar on CDR 
> table. My question is, is there a way to differentiate calls these 
> calls from manual calls dialed (physically on the phone) by a user? 
> (we need it for being able to report webdial usage) I believe CDR 
> details won't have any indicator for webdial, is there any way to do that?
>  
> Thanks,
>  
> Baris.
>  
>  
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