[cisco-voip] IP Communicator over VPN problem with windows 7

[Scott Voll]

What version of CM?  are you running Secure mode?

What is at the head end of the VPN?  ASA, Pix, VPN Concentrator?  What
version?

What version of VPN Client?  32 bit or 64 bit?

Is the IPC client set to use the Nic or the VPN interface?

Scott

On Tue, Dec 28, 2010 at 6:26 AM, Ahmed Abd EL-Rahman <
Ahmed.Rahman at bmbgroup.com> wrote:

> Dear Gents,
>
>                 I’m facing a very strange problem with the IP communicator,
> it works normally from the LAN using PCs running WIN XP, Vista, or WIN 7 but
> when connecting from outside the network using cisco VPN client it works
> normally on WIN XP and Vista but *not* working with WIN 7 the phone fails
> to register or sometimes shown on the CM as registered but in all cases the
> phone screen remains blank without any information on it (like the DN or the
> line text label) and the phone is not operative (and this is only happens
> with WIN 7 over the VPN).
>
> And some status errors shown on the phone like the attached photos.
>
>
>
> So does anyone faced a similar problem ?
>
>
>
>
>
>
>
> Best Regards
>
>
>
> *Ahmed Abd EL-Rahman** **I** **Senior Network Engineer ***
>
> *CCVP, CCNP, CCNA, CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS*
>
> [image: cid:image001.jpg at 01C99801.5B760420] <http://www.bmbgroup.com/>
>
> *               Lebanon I Egypt I Algeria I KSA I Libya I Jordan***
>
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