[cisco-voip] IP Communicator over VPN problem with windows 7

[Scott Voll]

McAfee AV?

Internet Sharing enabled?

Firewall turned on?  either Windows or AV firewall?

Scott

On Tue, Dec 28, 2010 at 10:24 AM, Scott Voll <svoll.voip at gmail.com> wrote:

> What version of CM?  are you running Secure mode?
>
> What is at the head end of the VPN?  ASA, Pix, VPN Concentrator?  What
> version?
>
> What version of VPN Client?  32 bit or 64 bit?
>
> Is the IPC client set to use the Nic or the VPN interface?
>
> Scott
>
> On Tue, Dec 28, 2010 at 6:26 AM, Ahmed Abd EL-Rahman <
> Ahmed.Rahman at bmbgroup.com> wrote:
>
>> Dear Gents,
>>
>>                 I’m facing a very strange problem with the IP
>> communicator, it works normally from the LAN using PCs running WIN XP,
>> Vista, or WIN 7 but when connecting from outside the network using cisco VPN
>> client it works normally on WIN XP and Vista but *not* working with WIN 7
>> the phone fails to register or sometimes shown on the CM as registered but
>> in all cases the phone screen remains blank without any information on it
>> (like the DN or the line text label) and the phone is not operative (and
>> this is only happens with WIN 7 over the VPN).
>>
>> And some status errors shown on the phone like the attached photos.
>>
>>
>>
>> So does anyone faced a similar problem ?
>>
>>
>>
>>
>>
>>
>>
>> Best Regards
>>
>>
>>
>> *Ahmed Abd EL-Rahman** **I** **Senior Network Engineer ***
>>
>> *CCVP, CCNP, CCNA, CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS*
>>
>> [image: cid:image001.jpg at 01C99801.5B760420] <http://www.bmbgroup.com/>
>>
>> *               Lebanon I Egypt I Algeria I KSA I Libya I Jordan***
>>
>> *
>> **24 x 7* Support Hotline: +966 1 200 5778 | Support Email:
>> sa_support at bmbgroup.com
>>
>> Shahd Investment Center Office #6 *I *Emam Saud Bin Abdulaziz Rd* **I* Olaya,
>> Hay al Murooj* I** *P.O Box 17384* **I* Riyadh, Saudi Arabia* **I** *Tel:
>> +966 1 2005813* *I Fax: +966 1 2005811 *I *Mobile: +966 507920925 *I** **
>> www.bmbgroup.com*
>>
>> *P**  **  * Save a tree. Don't print this e-mail unless it's really
>> necessary
>>
>> *************************************************************
>> Disclaimer: This email message is for the sole use of the intended
>> recipient(s) and may contain confidential and privileged information. Any
>> unauthorized review, use, disclosure or distribution is prohibited. If you
>> are not the intended recipient, please contact the sender by reply email and
>> destroy all copies of the original message.
>> ***************************************************************
>>
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20101228/51748bee/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 2384 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20101228/51748bee/attachment.jpg>