[cisco-voip] IP Communicator over VPN problem with windows 7

[Mahmoud Nader Ahmed]

Yes I faced this problem and the antivirus and the firewall installed in the pc was the reason when I disable it works fine

Mahmoud Nader Gamal El-Din
Voice Network Team Leader
Ministry Of Communications & Information Technology
Smart Village.,Kilo 28 cairo-alexandria desert road ,12577 - Giza
Phone :(+202) 534 1129                     Mobile:(+2010) 6552172
email:mnader at mcit.gov.eg

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Abd EL-Rahman
Sent: Tuesday, December 28, 2010 4:26 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IP Communicator over VPN problem with windows 7

Dear Gents,
                I'm facing a very strange problem with the IP communicator, it works normally from the LAN using PCs running WIN XP, Vista, or WIN 7 but when connecting from outside the network using cisco VPN client it works normally on WIN XP and Vista but not working with WIN 7 the phone fails to register or sometimes shown on the CM as registered but in all cases the phone screen remains blank without any information on it (like the DN or the line text label) and the phone is not operative (and this is only happens with WIN 7 over the VPN).
And some status errors shown on the phone like the attached photos.

So does anyone faced a similar problem ?



Best Regards

Ahmed Abd EL-Rahman I Senior Network Engineer
CCVP, CCNP, CCNA, CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS
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