[cisco-voip] IP Communicator over VPN problem with windows 7

[Jason Aarons (US)]

Need more specific details on all product versions, loads, I assume you are using the latest versions and have read the CIPC 7.0.5 release notes about Cisco VPN Client 5x requirements and that Cisco VPN Client 5x on Win7-64bit is unsupported (although I have it working it's unsupported :)).

http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/7_0/english/release/notes/CIPC70_RN.html#wp102557

have you tried a 2x version of CIPC for luck? Does it work without the VPN client in the office?  I would pull some ccm traces and maybe wireshark the PC side.

Lastly it could be that funky wallpaper :).

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Abd EL-Rahman
Sent: Tuesday, December 28, 2010 9:26 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IP Communicator over VPN problem with windows 7

Dear Gents,
                I'm facing a very strange problem with the IP communicator, it works normally from the LAN using PCs running WIN XP, Vista, or WIN 7 but when connecting from outside the network using cisco VPN client it works normally on WIN XP and Vista but not working with WIN 7 the phone fails to register or sometimes shown on the CM as registered but in all cases the phone screen remains blank without any information on it (like the DN or the line text label) and the phone is not operative (and this is only happens with WIN 7 over the VPN).
And some status errors shown on the phone like the attached photos.

So does anyone faced a similar problem ?



Best Regards

Ahmed Abd EL-Rahman I Senior Network Engineer
CCVP, CCNP, CCNA, CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS
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