[cisco-voip] Disaster Recovery Plan CUCM 7.1

[Lelio Fulgenzi]

ah! good to know! that sounds like it would be handled quicker than email for sure. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message ----- 
From: "Ryan Ratliff" <rratliff at cisco.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: "Reto Gassmann" <voip at mrga.ch>, cisco-voip at puck.nether.net 
Sent: Tuesday, February 2, 2010 10:35:54 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Disaster Recovery Plan CUCM 7.1 

You can also call into TAC or open an SR on the web. There is a dedicated team for licensing that handles these SRs. Just make sure to pick a licensing problem code so it's routed correctly. 



-Ryan 


On Feb 2, 2010, at 10:29 AM, Lelio Fulgenzi wrote: 


you have to send a request to rehost the license to licensing at cisco.com . 

they are apparrently watching email 24 hours a day and should respond within the hour. not sure if that's an official SLA or not though. 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message ----- 
From: "Reto Gassmann" < voip at mrga.ch > 
To: cisco-voip at puck.nether.net 
Sent: Tuesday, February 2, 2010 10:23:49 AM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] Disaster Recovery Plan CUCM 7.1 


Hello group 

we are working on a disaster plan for our CUCM 7.1 Cluster. We operate our cluster in two locations. 
If we have to rebuild the publisher, we have a spare hardware server, install the CUCM Software and restore the backup from the SFTP backup server. 

However, how do I license this server, and how fast do I get the new license for the rebuilt publisher? 
Are there any documents describing the steps to rebuild a publisher with the licensing steps? 

Thanks Reto 
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