[cisco-voip] MOH Beeping

[Peter Slow]

hrm, i was hoping to hear the beeping, but i listened to the first
minute or so of the good_au.au and didnt hear it... is it an actual
beep noise, or is there a better way to describe it? I'm imagining
(and listening for)  tone-on-hold type beeps.

-Peter

On Tue, Feb 2, 2010 at 1:37 PM, Kevin Dunn <cheesevoice at gmail.com> wrote:
> grrr wrong file
>
> This is the correct one
>
> On Tue, Feb 2, 2010 at 12:35 PM, Kevin Dunn <cheesevoice at gmail.com> wrote:
>>
>> Peter
>>
>> Here is the audio file.
>>
>> I can plug the MOH-USB-AUDIO card into my laptop and I do not hear the
>> beeping.
>>
>> Kevin
>>
>> On Tue, Feb 2, 2010 at 12:11 PM, Peter Slow <peter.slow at gmail.com> wrote:
>>>
>>> Kevin,
>>>   Cool! Let's fix it =) A. what happens when you plug the USB audio
>>> device into your laptop, instead of going directly into it via the mic
>>> cord? ..and B. can i see the packet capture or hear the resulting
>>> audio?
>>>
>>> -Peter
>>>
>>> On Tue, Feb 2, 2010 at 12:53 PM, Kevin Dunn <cheesevoice at gmail.com>
>>> wrote:
>>> > Okay I have a TAC case open and I have tried changing configuration
>>> > settings, cables and hardware...
>>> >
>>> > CUCM 7.0.2.2000-5
>>> > Fixed audio from XM radio (MOH-USB-AUDIO) card
>>> >
>>> > when a caller is placed on hold and the speaker is activated there is
>>> > an
>>> > audible (and quite annoying) beeping sound playing over the top of the
>>> > audio
>>> > file.
>>> >
>>> > It is not audible on the handset or headset.
>>> >
>>> > If I sniff the phone port and capture the audio file I can hear it.
>>> >
>>> > If I record the audio file with my laptop (plugging mic cord into lappy
>>> > instead of MOH-USB) there is no beeping.
>>> > In my mind that eliminates the XM radio and cables, I have changed out
>>> > cables though, just in case.
>>> >
>>> > I changes out MOH-USB cards and that also did nothing to eliminate the
>>> > issue.
>>> >
>>> > I have upgraded firmware on the phones and that wasn't it either.
>>> > With the Sample Audio file (which is JAZZY) there is no beeping
>>> > regardless
>>> > of handset or speaker.
>>> >
>>> > Any suggestions?
>>> > _______________________________________________
>>> > cisco-voip mailing list
>>> > cisco-voip at puck.nether.net
>>> > https://puck.nether.net/mailman/listinfo/cisco-voip
>>> >
>>> >
>>
>
>