[cisco-voip] Unity Connection AA Question

[Steve G]

Sandy, it should still work.  You may want to just lengthen the timeout
between digits a bit.  I think it is set to 1500 ms by default.

On Wed, Feb 3, 2010 at 11:24 AM, Sandy Lee <Sandy.Lee at dti.ulaval.ca> wrote:

>  Hi,
>
>
>
> I need to have an AA on UC, the problem is that I have extension numbers
> matching the caller input from 1 to 8 and the actual greeting is like this:
>
>
>
> “Welcome to University Laval, if you know the extension of the party you
> want to reach, please dial it now. For Human resources, press #1; For the
> Library pres #2, For the Students residences press #3. For the operator,
> press 0”
>
>
>
> So in the caller input, how can I deal with my major services that have to
> be named and accessible through the main AA ?
>
>
>
> I know I can do it with IPCC, which is how we are setup right now, but we
> have a problem that even Cisco TAC can’t solve, so I want to move my AA on
> UC.
>
>
>
> Thanks.
>
>
>
> Sandy.
>
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