[cisco-voip] Unity Connection AA Question

[Lelio Fulgenzi]

You can use options numbers even if they are the first digit of extensions. Simply do not lock that input number. Interdigit delay takes care of the rest. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message ----- 
From: "Sandy Lee" <Sandy.Lee at dti.ulaval.ca> 
To: cisco-voip at puck.nether.net 
Sent: Wednesday, February 3, 2010 2:24:31 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] Unity Connection AA Question 




Hi, 



I need to have an AA on UC, the problem is that I have extension numbers matching the caller input from 1 to 8 and the actual greeting is like this: 



“Welcome to University Laval, if you know the extension of the party you want to reach, please dial it now. For Human resources, press #1; For the Library pres #2, For the Students residences press #3. For the operator, press 0” 



So in the caller input, how can I deal with my major services that have to be named and accessible through the main AA ? 



I know I can do it with IPCC, which is how we are setup right now, but we have a problem that even Cisco TAC can’t solve, so I want to move my AA on UC. 



Thanks. 



Sandy. 
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