[cisco-voip] Strange 7970 Problem

[James Dust]

I have a user who has recently been given a VT advantage camera, and
since this has happened he has lost the ability to dial externally via
his local H323 gateway. He simply gets an engaged tone on every external
call he makes.

I initially thought this was something someone had done to the user's
phone, so I deleted it and started again but I got the same thing. As
soon as I add 'video capabilities' to the users phone he looses the
ability to dial externally.

Has anyone seen this before, and if so what am I missing?

Thanks in advance.


James Dust 
Team Leader 
ICT Network Infrastructure & Communications Department 
Charles Stanley & Co Ltd 
Tel: 020 7149 6314 
Mob: 07989 491136 
mailto: james.dust at charles-stanley.co.uk 



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