[cisco-voip] Strange 7970 Problem

[malhatma]

Hi James,

did you check "Retry Video Call as Audio" in phone config?
Some Q931 debugs of the pstn gw would be helpful.

hth
andre
Am 19.02.2010 12:18, schrieb James Dust:
> I have a user who has recently been given a VT advantage camera, and
> since this has happened he has lost the ability to dial externally via
> his local H323 gateway. He simply gets an engaged tone on every external
> call he makes.
>
> I initially thought this was something someone had done to the user’s
> phone, so I deleted it and started again but I got the same thing. As
> soon as I add ‘video capabilities’ to the users phone he looses the
> ability to dial externally.
>
> Has anyone seen this before, and if so what am I missing?
>
> Thanks in advance.
>
> James Dust
> Team Leader
> ICT Network Infrastructure & Communications Department
> Charles Stanley & Co Ltd
> Tel: 020 7149 6314
> Mob: 07989 491136
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