[cisco-voip] 7940 IP Phones

Ryan Ratliff rratliff at cisco.com
Mon Feb 22 11:47:43 EST 2010


Don't do the factory reset?  We get way more cases for recovering a phone after a factory reset was done than we do cases that require a factory reset to fix.

-Ryan

On Feb 22, 2010, at 11:10 AM, Jason Aarons (US) wrote:

Cisco SmartNet RMA
 
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Dust
Sent: Monday, February 22, 2010 11:01 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 7940 IP Phones
 
We have some 7940 phones that do not respond to a factory reset.

Has anyone seen this before, and if so how did you get around it?

Regards

James Dust
Team Leader
ICT Network Infrastructure & Communications Department
Charles Stanley & Co Ltd
Tel: 020 7149 6314
Mob: 07989 491136
mailto: james.dust at charles-stanley.co.uk


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