[cisco-voip] TCL auto attendant problem - Could not create IVR prompt
Alan Su
cj.alan at gmail.com
Sat Jan 2 11:50:25 EST 2010
Dear All,
I'm trying to use C2811 to perform AA function with TCL script. But when
dialing into the PSTN number, the voice prompt didn't come up and there is
some error msg when using debug:
Jan 1 04:58:41.591: %IVR_MSB-3-NOPROMPT: Could not create IVR prompt
flash:/en_welcome.au
errno=0=Unsupported number of channels
My IOS version: c2800nm-entservicesk9-mz.124-24.T2.bin
flash:
2 93353 Dec 21 2009 01:45:00 en_dest_busy.au
3 105215 Dec 21 2009 01:45:20 en_dest_unreachable.au
4 30567 Dec 21 2009 01:45:34 en_disconnect.au
5 67061 Dec 21 2009 01:45:46 en_reenter_dest.au
6 643884 Dec 31 2009 08:29:38 en_welcome.au
7 496521 Dec 21 2009 01:46:12 music-on-hold.au
8 6876 Dec 29 2009 07:59:08 its-CISCO.2.0.1.0.tcl
configuraiton:
application
service aa flash:its-CISCO.2.0.1.0.tcl
paramspace english language en
paramspace english index 1
param operator 21000
paramspace english location flash:/
paramspace english prefix en
param aa-pilot 6000
voice-port 0/0/0
supervisory disconnect dualtone mid-call
supervisory custom-cptone TW
timeouts call-disconnect 2
timeouts wait-release 2
station-id name PSTN
station-id number AA
caller-id enable
Any suggestions or comments will be very grateful, thanks a lot~
Regards,
Alan
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