[cisco-voip] TCL auto attendant problem - Could not create IVR prompt

Alan Su cj.alan at gmail.com
Sat Jan 2 11:50:25 EST 2010


Dear All,

I'm trying to use C2811 to perform AA function with TCL script. But when
dialing into the PSTN number, the voice prompt didn't come up and there is
some error msg when using debug:
Jan  1 04:58:41.591: %IVR_MSB-3-NOPROMPT: Could not create IVR prompt
  flash:/en_welcome.au
  errno=0=Unsupported number of channels

My IOS version: c2800nm-entservicesk9-mz.124-24.T2.bin
flash:
2        93353 Dec 21 2009 01:45:00 en_dest_busy.au
3       105215 Dec 21 2009 01:45:20 en_dest_unreachable.au
4        30567 Dec 21 2009 01:45:34 en_disconnect.au
5        67061 Dec 21 2009 01:45:46 en_reenter_dest.au
6       643884 Dec 31 2009 08:29:38 en_welcome.au
7       496521 Dec 21 2009 01:46:12 music-on-hold.au
8         6876 Dec 29 2009 07:59:08 its-CISCO.2.0.1.0.tcl

configuraiton:
application
 service aa flash:its-CISCO.2.0.1.0.tcl
  paramspace english language en
  paramspace english index 1
  param operator 21000
  paramspace english location flash:/
  paramspace english prefix en
  param aa-pilot 6000
voice-port 0/0/0
 supervisory disconnect dualtone mid-call
 supervisory custom-cptone TW
 timeouts call-disconnect 2
 timeouts wait-release 2
 station-id name PSTN
 station-id number AA
 caller-id enable

Any suggestions or comments will be very grateful, thanks a lot~

Regards,
Alan
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