[cisco-voip] TCL auto attendant problem - Could not create IVR prompt

[Peter Slow]

Alan,
  can we see the rest of the router's configuration?

On Sat, Jan 2, 2010 at 11:50 AM, Alan Su <cj.alan at gmail.com> wrote:
> Dear All,
>
> I'm trying to use C2811 to perform AA function with TCL script. But when
> dialing into the PSTN number, the voice prompt didn't come up and there is
> some error msg when using debug:
> Jan  1 04:58:41.591: %IVR_MSB-3-NOPROMPT: Could not create IVR prompt
>   flash:/en_welcome.au
>   errno=0=Unsupported number of channels
>
> My IOS version: c2800nm-entservicesk9-mz.124-24.T2.bin
> flash:
> 2        93353 Dec 21 2009 01:45:00 en_dest_busy.au
> 3       105215 Dec 21 2009 01:45:20 en_dest_unreachable.au
> 4        30567 Dec 21 2009 01:45:34 en_disconnect.au
> 5        67061 Dec 21 2009 01:45:46 en_reenter_dest.au
> 6       643884 Dec 31 2009 08:29:38 en_welcome.au
> 7       496521 Dec 21 2009 01:46:12 music-on-hold.au
> 8         6876 Dec 29 2009 07:59:08 its-CISCO.2.0.1.0.tcl
>
> configuraiton:
> application
>  service aa flash:its-CISCO.2.0.1.0.tcl
>   paramspace english language en
>   paramspace english index 1
>   param operator 21000
>   paramspace english location flash:/
>   paramspace english prefix en
>   param aa-pilot 6000
> voice-port 0/0/0
>  supervisory disconnect dualtone mid-call
>  supervisory custom-cptone TW
>  timeouts call-disconnect 2
>  timeouts wait-release 2
>  station-id name PSTN
>  station-id number AA
>  caller-id enable
>
> Any suggestions or comments will be very grateful, thanks a lot~
>
> Regards,
> Alan
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>