[cisco-voip] IP Comm 7.0.2 on Windows 7

[Thomas LeMay]

Please take a look at the steps mentioned in these two links.  I would
verify the TFTP address and DHCP settings.


 


Tom


 


http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administratio
n/guide/cag21ts.html


 


or 


 


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186
a0080874bf1.shtml


 


 


Application Fails to Register and Shows the "Error DBConfig" Message 


Problem   The user reports that Cisco IP Communicator fails to register and
shows the error Error DBConfig. 

Solution   There is no device record for this Cisco IP Communicator device
in Cisco Unified Communications Manager, or auto-registration is disabled.
Try these solutions: 

.Ensure that device record that you have created matches the device name
chosen with Cisco IP Communicator (right-click > Preferences > Network tab).


.Ensure that the selected network adapter still exists in the computer (for
example, ensure that a selected wireless card has not been removed). 

.Ensure that Cisco IP Communicator is configured to use the correct TFTP
server setting (right-click > Preferences > Network tab). 

Related Topics 

.
<http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administrati
on/guide/cag21cfg.html#wpxref36561> About Specifying a TFTP Server, page 4-6


.
<http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administrati
on/guide/cag21cfg.html#wpxref58666> About Selecting a Device Name, page 4-7 

.
<http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administrati
on/guide/cag21vop.html#wpxref67400> Status Messages Displayed, page 7-9 

 

 

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ruben Trujillo
Sent: Thursday, January 07, 2010 3:21 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IP Comm 7.0.2 on Windows 7

 

Hello All,

 

We have several IP Comm users who have upgraded to Windows 7 and for the
most part they haven't had any issues.  I now have one user who has
installed IP Comm version 7.0.2 and is getting the error "Registration
Rejected: Error DBConfig".  The configuration on IP Comm as well as in
CallManager 7 is correct but this error comes up every time.  Have anyone
seen this and if so do you know of a work around?

 

Thanks,

Ruben Trujillo

IT Telecom

 

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