[cisco-voip] IP Comm 7.0.2 on Windows 7

[Abebe Amare]

try turning off windows firewall on the user machine.

On Fri, Jan 8, 2010 at 1:20 AM, Thomas LeMay <thomaslemay at comcast.net>wrote:

>  *Please take a look at the steps mentioned in these two links.  I would
> verify the TFTP address and DHCP settings.* * * *Tom* * * *
> http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21ts.html
> * * * *or * * * *
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080874bf1.shtml
> * * * * * *Application Fails to Register and Shows the "Error DBConfig"
> Message *
>
> *Problem   *The user reports that Cisco IP Communicator fails to register
> and shows the error *Error DBConfig*.
>
> *Solution   *There is no device record for this Cisco IP Communicator
> device in Cisco Unified Communications Manager, or auto-registration is
> disabled. Try these solutions:
>
> •Ensure that device record that you have created matches the device name
> chosen with Cisco IP Communicator (*right-click > Preferences > Network *tab).
>
>
> •Ensure that the selected network adapter still exists in the computer
> (for example, ensure that a selected wireless card has not been removed).
>
> •Ensure that Cisco IP Communicator is configured to use the correct TFTP
> server setting (*right-click > Preferences > Network *tab).
>
> Related Topics
>
> •About Specifying a TFTP Server, page 4-6<http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21cfg.html#wpxref36561>
>
> •About Selecting a Device Name, page 4-7<http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21cfg.html#wpxref58666>
>
> •Status Messages Displayed, page 7-9<http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21vop.html#wpxref67400>
>
>
>
>
>  ------------------------------
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ruben Trujillo
>
> *Sent:* Thursday, January 07, 2010 3:21 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] IP Comm 7.0.2 on Windows 7
>
>
>
> Hello All,
>
>
>
> We have several IP Comm users who have upgraded to Windows 7 and for the
> most part they haven’t had any issues.  I now have one user who has
> installed IP Comm version 7.0.2 and is getting the error “Registration
> Rejected: Error DBConfig”.  The configuration on IP Comm as well as in
> CallManager 7 is correct but this error comes up every time.  Have anyone
> seen this and if so do you know of a work around?
>
>
>
> Thanks,
>
> Ruben Trujillo
>
> IT Telecom
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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