[cisco-voip] Way to see if a phone WAS forwarded

Jeff Ruttman ruttmanj at carewisc.org
Mon Jan 11 11:18:06 EST 2010


Greetings,
 
Is there a way I can see if a phone line WAS forwarded (in CM 6.1) over
this past weekend?  And to what number it was forwarded?
 
We have a situation where an inbound caller used caller input in Unity
(5.0) on phone A to get transferred to another phone/extension, phone B,
which had forwarding on it to an off-site number.  Somehow that call
ended up in the voicemail of phone B.
 
Assuming things in the phone system were working correctly, I have to
think phone B's line was not forwarded.  I can't think of another way if
could happen, can you?
 
Thanks
jeff
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