[cisco-voip] Way to see if a phone WAS forwarded

[Lelio Fulgenzi]

Have you looked at the CDRs? The CDR will tell you if the call was forwarded as well. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Jeff Ruttman" <ruttmanj at carewisc.org> 
To: cisco-voip at puck.nether.net 
Sent: Monday, January 11, 2010 11:18:06 AM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] Way to see if a phone WAS forwarded 


Greetings, 

Is there a way I can see if a phone line WAS forwarded (in CM 6.1) over this past weekend? And to what number it was forwarded? 

We have a situation where an inbound caller used caller input in Unity (5.0) on phone A to get transferred to another phone/extension, phone B, which had forwarding on it to an off-site number. Somehow that call ended up in the voicemail of phone B. 

Assuming things in the phone system were working correctly, I have to think phone B's line was not forwarded. I can't think of another way if could happen, can you? 

Thanks 
jeff 
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