[cisco-voip] switching between calls on 7931?

Lee ender9600 at gmail.com
Thu Jan 21 13:19:20 EST 2010


Personally - I HATE them. :) after dealing with the 7900s.

The buttons stick and/or hard to press.  Call History is lacking in features
compared to 7900s.

I hear they are cheaper & they are more aesthetically pleasing to the
corporate company's eye.

On Thu, Jan 21, 2010 at 1:11 PM, Ryan Ratliff <rratliff at cisco.com> wrote:

> Keep in mind the entire purpose of the 7931 was to replace those key sets
> (right down to the paper line labels).
> The 6900 series is new version in the same line as the 7931.
>
>
> http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps10326/data_sheet_c78-541199.html
>
> "The Cisco® Unified IP Phone 6900 Series is a new and innovative portfolio
> of endpoints that deliver affordable, business-grade, voice communication
> services to customers worldwide. Three models are available: the Cisco
> Unified IP Phone 6921 (two-line), Cisco Unified IP Phone 6941 (four-line),
> and Cisco Unified IP Phone 6961 (twelve-line).
>
> All three models support full-duplex speakerphones for a more productive,
> more flexible, and easier-to-use endpoint experience. All models introduce
> support for single-call per-line appearance, offering a traditional
> telephony-like interaction for customers who seek this type of call
> experience for their users. Fixed keys for hold, transfer, and conference;
> tri-color LED line and feature keys also make the phone simpler and easier
> to use."
>
> -Ryan
>
> On Jan 21, 2010, at 12:04 PM, Jason Shearer wrote:
>
> I heard that the 8900 and 9900 phones have this same Call Waiting
> functionality.....can anyone confirm?
>
> If this is the case I see it as a big step backwards for Cisco.  Who wants
> a high tech IP phone to act like an 80s key set?
>
> Jason
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] On Behalf Of peter ejmont
> Sent: Thursday, January 21, 2010 10:58 AM
> To: Robin Clayton
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] switching between calls on 7931?
>
> 7931 does not support multiple calls on one line. You have to program
> additional buttons for that functionality. from product page:
>
> Manage Call Waiting
> The 7931G is designed to work as a key system telephone with each button
> handling one call. Call waiting calls are normally
> presented on a separate line button. A new call can be answered by
> pressing the ringing button. The current call is automatically
> put on hold. You can toggle between callers by pressing the flashing
> line button; the current call is placed on hold automatically.
> If you are on a call when a second call comes in, you hear a
> call-waiting tone or see a flashing indicator light on the handset
> rest, depending on the configuration of your phone, and the call appears
> on a separate line button.
> • To answer the new call, press the Answer soft key to answer the call.
> The call on the other line is automatically put on hold.
> • To return to the original call, press the line button of the original
> call to reconnect to it.
> • For calls on a separate line, press the Line button for the incoming
> call. The call on the other line is automatically put on
>    hold.
> • To return to the original call, press the Line button associated with
> the original call.
>
>
> One way to answer multiple calls to one number is to assign the same
> number to different partitions/call search spaces. see this document:
>
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009409c.shtml
>
>
> it works well for 7931.
>
>
>
>
> peter
>
>
>
> On Thu, 2010-01-21 at 15:00 +0000, Robin Clayton wrote:
> > Hi Everyone.
> >
> > On My 7940 I can switch between any of the calls that are active,
> > holding resuming etc using the up down button.
> >
> > On my 7931, i can't seem to flick between the calls and can only work
> > with the last connected call, once that's finsihed I can get back to a
> > previously held call???
> >
> > Is that normal?
> >
> > Thanks
> >
> > Robin
> >
> >
> >
> >
> > ===============================
> > Robin Clayton
> > Network Manager
> > Tel: 01228822075
> >
> >
> >
> >
> > Richard Rose Central Academy
> > Edgehill Road
> > Carlisle
> > Cumbria
> > CA1 3SL
> >
> > Tel: 01228 822060
> > Fax: 01228 822061
> >
> > http://www.richardroseacademies.org/
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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