[cisco-voip] Standby publisher

Matthew Saskin msaskin at gmail.com
Thu Jul 1 11:02:27 EDT 2010


If the physical hardware (and therefore MAC) address changes, you'll need to
engage TAC to re-host your license.

This begs the question - why would it take a week of downtime?  Even if you
do a publisher rebuild and restore, it should take 24 hours top and that's
including getting new hardware from Cisco provided you're in a moderately
serviced area.  If you're not in a moderately serviced area, I have two
questions.  1) why is the callmanager publisher not in an area where proper
hardware replacement coverage can be guaranteed and/or 2) why is an on-site
spare not there for a cluster servicing 30K+ phones.  Just some thoughts...

Matthew Saskin
msaskin at gmail.com
203-253-9571

July 18, 2010 - 1500m swim (in the hudson), 40k bike, 10k run
Please support the Leukemia & Lyphoma Society
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On Thu, Jul 1, 2010 at 10:43 AM, Andrius Kislas <andrius-conf at kislas.lt>wrote:

> Why would I need to involve TAC? I haven't done publisher restoration
> process, but reading Desister Recovery doc I haven't noticed any notes
> ragarding MAC address change. So I am guessing restoration procedure
> from backups will take care of new MAC, won't it?
>
> Also I do agree this is a already redundant system from call processing
> perspective, but imagine 60K mega cluster and not being able to make any
> changes for a week (that's without publisher). So I am adressing exactly
> this situation.
>
> Andrius
>
> On 2010.07.01 16:59, Eric Butcher wrote:
> > The cost / benefit analysis of this is a pretty hard sell, but if you're
> looking to squeeze that last bit of redundancy out of an already very
> redundant phone system...  It can be done.  Not as simple as plugging it in,
> powering it up, and loading licenses though.  There would need to be a tac
> case involved anyway.
> >
> >
> > Eric Butcher
> > Cisco Unified Communications Engineer
> > CDW Professional Services
> > 11711 N Meridian, Ste 225
> > Carmel, IN  46032
> > C 317.569.4282 - IP Phone
> >   765.744.1458 - Mobile
> >   eric.butcher at cdw.com
> > www.cdw.com
> >
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
> > Sent: Thursday, July 01, 2010 9:28 AM
> > To: Bill
> > Cc: cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] Standby publisher
> >
> > No you can't.  All database changes can only be made to the publisher.
>  This changes a bit in 6.x where the "user facing features" are written on
> each node, and replicated out to other nodes in realtime.  This is what lets
> you set and clear CFA with the pub down in later versions.
> >
> > See
> http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_0_1/cucm-rel_note-601a.html#wp44437for specfics.
> >
> > Having a standby publisher installed and ready for restore is not a bad
> idea but you will be restricted by licensing (P1 TAC SR with the licensing
> team should get you rehosted pretty quickly I hope).  The only thing to
> worry about wrt to IP address is if the pub is specified in System->Server
> by IP address this would cause problems after the restore.   This could be
> avoided simply by changing the IP address to match the failed publisher
> before starting the restore.
> >
> > -Ryan
> >
> > On Jul 1, 2010, at 9:18 AM, Bill wrote:
> >
> > Also, at least in the 4.x days, you can still make changes to the
> subscriber if the publisher is down.
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Elnagar
> > Sent: Thursday, July 01, 2010 7:43 AM
> > To: Andrius Kislas
> > Cc: cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] Standby publisher
> >
> > What about the license? The license relates to the MAC address of the
> server??
> >
> >  Best Regards;
> >   Ahmed Elnagar
> >   Senior Network PS Engineer
> >   Mob: +2019-0016211
> >  CCIE#24697 (Voice)
> >
> >
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Andrius Kislas
> > Sent: Thursday, July 01, 2010 1:17 PM
> > To: Cisco Voip
> > Subject: [cisco-voip] Standby publisher
> >
> > Hi All.
> >
> > Correct me if I am wrong, but when the publisher fails the biggest impact
> we have is not being able to change configuration. In large environments
> this might be serious impact.
> >
> > My question is - does anybody use a standby/cold publisher that has the
> only task - sit and wait until the primary publisher fails? This standby
> published would ba standalone (not a member of existing cluster), would have
> different IP address (in the same subnet) and the same name as existing
> publisher, would have no licenses uploaded and would be kept in the same
> version as primary publisher. During primary publisher failure we would need
> to change IP address and perform disaster recovery. This would save us some
> time that we would typiacly need to get new server, install new publisher,
> upgrade it and finally perform recovery.
> >
> > Does it sound fine or are there any caveats for such approach?
> >
> > Regards,
> > Andrius
> >
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