[cisco-voip] Upgrading from CallManager 4.1 to 7x the ACDeviceAuthenticationUser

[Wes Sisk]

No more DMA cycles at this point :-\

/Wes

On Saturday, June 26, 2010 1:33:52 PM, Jason Aarons (US) 
<jason.aarons at us.didata.com> wrote:
>
> Yes it did, any time I upgrade where AC was working in 4x the upgrade 
> to 7x  requires additional back end Callmanager steps to get AC 
> working again.
>
>  
>
> *From:* Mike Lydick [mailto:mike.lydick at gmail.com]
> *Sent:* Saturday, June 26, 2010 12:59 PM
> *To:* Jason Aarons (US)
> *Subject:* Re: [cisco-voip] Upgrading from CallManager 4.1 to 7x the 
> ACDeviceAuthenticationUser
>
>  
>
> So the 4.1 cluster did not have AC setup originally?
>
>     On Jun 26, 2010 12:45 PM, "Jason Aarons (US)"
>     <jason.aarons at us.didata.com <mailto:jason.aarons at us.didata.com>>
>     wrote:
>
>     It seems like a common problem that customers upgrading from 4.1
>     with Attendant Console have to go in a manually and create the
>     Application User ACDeviceAuthenticationUser and associate devices
>     to it just to get TCD to work.
>
>      
>
>     Is there a reason DMA or CallManager installation doesn't create
>     this user and setup Cisco CallManager Attendant Console Server
>     Service to just work for a upgrade? If this a PERS/BUG in DMA? 
>
>      
>
>     Also did I miss creating the user ACDeviceAuthenticationUser  in
>     the CallManager 4x to 7x Upgrade Documentation for post install, I
>     didn't find any warning about this, but had it bite me on 3
>     upgrades (somehow I keep forgetting about it<grin>)!
>
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