[cisco-voip] Transfer to CTI

[Jobe Gates]

If you are using a Call Handler set the extension it the same as the CTI Route point.

Thanks,
Jobe

On Jul 6, 2010, at 1:03 PM, "Haas, Neal" <nhaas at co.fresno.ca.us> wrote:

> So how would I solve this issue? Any thoughts? Should I setup this line as a voicemail port? I am not sure what to do at this point.
> 
>  
> 
> Neal Haas
> 
>  
> 
> 1020 S 10th St 
> Fresno, CA  93702
> 
> Desk 559.600.5890
> 
>  
> 
> From: Steve G [mailto:smgustafson at gmail.com] 
> Sent: Tuesday, July 06, 2010 9:55 AM
> To: Haas, Neal
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Transfer to CTI
> 
>  
> 
> If the CTI RP is forwarding all calls to Unity, then it would hit the phones mailbox because that is the original called number.
> 
> On Tue, Jul 6, 2010 at 9:25 AM, Haas, Neal <nhaas at co.fresno.ca.us> wrote:
> 
> I am trying to forward some phones to a CTI route point. When I call the phone it will not forward to the CTI route point, but instead goes to the phones mail box? How do I solve this so that it forwards to the CTI route point.
> 
>  
> 
> The CTI Route point is actually a phone tree on Unity conn.,
> 
>  
> 
> Neal Haas
> 
> County Of Fresno
> 
> IT Analyst - ITSD, Communications
> 
> 1020 S 10th St
> Fresno, CA  93702
> 
> Desk 559.600.5890
> 
>  
> 
> 
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