[cisco-voip] What causes phones to reboot with mobility login?

[Wes Sisk]

Jonathan,

Nice find.  I vaguely recall that changing the number/type of line 
provisioning requires restart due to limitations in some phone 
platforms.  Is it possible to make those consistent and test?

/Wes

On Thursday, July 08, 2010 4:37:46 PM, Madziarczyk, Jonathan 
<JMad at cityofevanston.org> wrote:
>
> So I've been over this thing a couple of times now....  There were two 
> discrepancies, the <MissedCallLoggingOption> and <versionStamp> tags.
>
>  
>
> I was able to fix the <MissedCallLoggingOption> tag (simple checkbox 
> on one of the lines)
>
> I don't think I can fix the <versionStamp> tag since that appears to 
> change every time
>
>  
>
> Any other ideas as to why this thing keeps rebooting everytime a user 
> logs in?
>
>  
>
> The only other difference is when not logged in, the phone has an 
> extension on line 1 (for 911 calling), while the mobility profile has 
> line 1 and line 3 active.
>
>  
>
> L
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> ------------------------------------------------------------------------
>
> *From:* Ryan Ratliff [mailto:rratliff at cisco.com]
> *Sent:* Thursday, July 08, 2010 2:09 PM
> *To:* Madziarczyk, Jonathan
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] What causes phones to reboot with mobility 
> login?
>
>  
>
> That is correct.  It's plaintext with xml tags so not too terrible to 
> read.
>
>  
>
> -Ryan
>
>  
>
> On Jul 8, 2010, at 2:52 PM, Madziarczyk, Jonathan wrote:
>
>
>
> This is most likely exactly what I'm looking for.  
>
>  
>
> I'm assuming the conf files are 'devicename'.cnf.xml based on the 
> status messages I see for files it downloads on the phone.
>
>  
>
> JM
>
>  
>
> ------------------------------------------------------------------------
>
> *From:* Wes Sisk [mailto:wsisk at cisco.com]
> *Sent:* Wednesday, July 07, 2010 12:37 PM
> *To:* Ryan Ratliff
> *Cc:* Madziarczyk, Jonathan; cisco-voip at puck.nether.net 
> <mailto:cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] What causes phones to reboot with mobility 
> login?
>
>  
>
> ++ I like Ryan's approach here.
> Logout of a phone, wait for phone to reset, download config file using 
> a TFTP client on PC.
> Login to phone, wait for phone to reset, download config file using a 
> TFTP client on PC.
>
> Diffs in the files should help to indicate configuration differences 
> that lead to reset vs. restart.
>
> /Wes
>
> On Wednesday, July 07, 2010 1:20:33 PM, Ryan Ratliff 
> <rratliff at cisco.com> <mailto:rratliff at cisco.com> wrote:
>
>
> Download the phone's config file and look through it.  If anything in 
> there changes then the phone will need to get a new file.
>
>  
>
> -Ryan
>
>  
>
> On Jul 7, 2010, at 1:06 PM, Madziarczyk, Jonathan wrote:
>
>
>
>
> Are we talking items just in the main page of the phone or also in the 
> lines themselves?  It's also a little tough to compare apples to 
> apples since the phone profile looks different than a device profile. 
> (CUCM v6.1)
>
>  
>
> Looks like my softkey templates and locals are identical.  Is there 
> somewhere I can see a table of all the things that require a new tftp 
> pull?
>
>  
>
> ------------------------------------------------------------------------
>
> *From:* Wes Sisk [mailto:wsisk at cisco.com]
> *Sent:* Wednesday, July 07, 2010 10:58 AM
> *To:* Madziarczyk, Jonathan
> *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] What causes phones to reboot with mobility 
> login?
>
>  
>
> Anything that requires re-tftp will cause phone to restart instead of 
> reset.  Classic causes include changing locales and changing softekey 
> templates.
>
> /Wes
>
>
> On Wednesday, July 07, 2010 11:44:00 AM, Madziarczyk, Jonathan 
> <JMad at cityofevanston.org> <mailto:JMad at cityofevanston.org> wrote:
>
>
>
> I've got multiple types of phones, multiple types of device profiles 
> and  cannot seem to find the reason that some phones will reboot after 
> a successful login vs phones that just come up with correct extension 
> immediately after login.
>
>  
>
> Ideas?
>
>  
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> ------------------------------------------------------------------------
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> This body part will be downloaded on demand.

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